Shipping & Returns

Hi, it takes 1~2 business days to process the orders and it may take half a month to ship. Here we use Yun Express, UBI, FedEx, and DHL.

Expedited Shipping 3-5 Days.

All orders will be shipped from China. Thank you.

Generally speaking, there is no need to pay for the customs tax. Once you are taxed by the local custom, customers shall pay for it in time. Thank you.

Hi, please feel free to contact us: We provide the technical support first; if it doesn’t work, a new replacement will be resent to you. Thank you.

Please feel free to contact us: We will provide the after-sale service for you within one business day. More details please refer to Return Policy. (Please note your order number and the reason you wanna return)

When the parcel is shipped out, a tracking number will be updated to you, meanwhile, you will receive a notification email.

Common Qustions

We accept PayPal, Visa, Mastercard and American Express.

It’s advised to wipe the machine with some Vaseline lubricant after you use it.

If your WORMHOLE TATTOO PEN stops working due to lacking power, you must have to change the battery.

For most tattoo machine, 5-7V suitable for shading and 6-8V for lining.